Terms of Service

Effective Date: 01.02.2026

Welcome to the Vilomah Baby Loss Charity website. These Terms of Service (“Terms”) govern your use of our website and participation in our programs.

1. About Us

Vilomah Baby Loss Charity is a UK-registered charity (No. 1204601) dedicated to supporting individuals and families through baby loss, miscarriage, stillbirth, and related grief via community support, resources, events, and advocacy.

2. Eligibility

This website and our services are intended for individuals aged 18 years or older. By accessing our site, you confirm you meet this age requirement.

3. Use of Our Services

You agree to engage respectfully and lawfully. You must not:

Share harmful, abusive or discriminatory content
Spread medical misinformation or unsolicited advice
Promote unrelated commercial products or services
Infringe copyright or other intellectual property rights
We may restrict access if these Terms are breached.

4. Community Conduct

When participating in groups, workshops, or support spaces, you agree to:

Treat others with kindness and empathy
Respect confidentiality and personal experiences
Honour diverse perspectives and backgrounds
Moderators may remove content or users who jeopardise safety or values.

5. Memberships and Donations

We offer free and donation-supported services. Donations are non-refundable but help fund vital support services. You can cancel your participation or membership at any time by contacting us.

6. Workshops and Events

We strive to run valuable, supportive events. Occasionally, events may be postponed or amended. We will communicate any changes.

Support content is intended for emotional and educational purposes. It is not a replacement for medical, therapeutic, legal, or professional advice.

7. Content Ownership

All content on our site is owned by Vilomah Baby Loss Charity unless otherwise stated. You may not copy or reproduce our materials without permission.

8. Privacy and Data Protection

Your use of our services means you agree to the practices set out in our Privacy Policy.

9. Third-Party Services

We may link to third-party platforms (e.g. Zoom, payment processors). We are not responsible for their terms or practices. Please review their policies separately.

10. Disclaimer

Our support services aim to help but do not replace professional care. Always seek qualified medical or professional advice for serious concerns.

11. Liability Limitation

Vilomah Baby Loss Charity is not liable for:

Emotional distress or loss resulting from participation
Service interruptions or technical failures
Conduct of other community members
Accuracy of external links or third-party services

You use our services at your own risk.

12. Changes to Terms

We may update these Terms occasionally. Continued use indicates acceptance of revised Terms.

13. Contact

For any queries about these Terms:

Vilomah Baby Loss Charity
Email: vilomahbabylosscharity@gmail.com
Registered Charity No. 1204601